At Nhyiamu, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our event and logistics marketplace.

1. Information We Collect

Personal Information: We collect personal details such as name, email address, phone number, and payment information when you create an account, make a booking, or register as a vendor.

Usage Data: We collect data about your activity on the platform, including pages visited, services booked, and interactions with vendors or customers.

Device Information: We collect technical data such as your IP address, browser type, and device information to enhance platform functionality and security.

2. How We Use Your Information

To Provide Services: We use your personal data to create accounts, process bookings, facilitate vendor services, and enable communication between customers and vendors.

To Improve the Platform: Usage data helps us understand how users interact with Nhyiamu, allowing us to improve functionality, design, and overall user experience.

Payment Processing: We use your payment information to process transactions securely.

Marketing & Communications: With your consent, we may use your email to send newsletters, special offers, or platform updates. You can opt-out of marketing communications at any time.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

Vendors: We share relevant customer information with vendors to facilitate bookings and service delivery.

Service Providers: We may share data with third-party service providers, such as payment processors, for secure and efficient transaction handling.

Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect Nhyiamu’s rights.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular security reviews. While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Nhyiamu uses cookies to enhance user experience by remembering preferences and collecting website usage statistics. Cookies also help us personalize content and ads based on your browsing behavior. You can disable cookies through your browser settings, but this may affect the functionality of the platform.

6. User Rights

You have the right to:

Access and Review: Request access to your personal data and review the information we have collected.

Update Information: Correct any inaccuracies in your account information.

Delete Data: Request the deletion of your personal information from our records, subject to legal requirements.

Withdraw Consent: Opt-out of any marketing communications or revoke consent for data processing where applicable.

7. Third-Party Links

Nhyiamu may contain links to third-party websites, including vendor pages. We are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to the Privacy Policy

Nhyiamu reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of the platform constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: Email: info@nhyiamu.com

Phone: +233547752965 / 0268029951

Address: AD 3 NII BORTIE OTRI ST

TEMA GH